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Responsible Gaming at Poko Casino – Play for fun, stay within your limits

Gaming is meant to be enjoyable — that's what we believe. Poko Casino wants every player to game responsibly, safely, and with full awareness.

Player protection is our priority 18+ only

Our commitment

Poko Casino's responsible gaming programme is dedicated to supporting every player's mental and financial wellbeing.

24/7
Support active
5+
Protection tools
48h
Self-exclusion active
100%
Free Support
Our Philosophy

Gaming is for fun, not addiction

Poko Casino believes online gaming is a form of entertainment — like watching a movie or playing cricket, it's meant to be fun. But like any leisure activity, knowing your limits is key.

Responsible gaming means knowing your budget before you play, understanding the risk of losing before you bet, and never treating gaming as a source of income. At Poko Casino, we stand firmly behind this message — because we want our players to stay happy in the long run.

Research shows that most people who develop a problem don't recognise it early on. That's why we've built tools and warning signs to help you assess your own situation.

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If you ever feel like gaming is getting out of hand, take a break and reach out to us. We're here to help — no judgement, no questions asked.

Protection features

The pillars of responsible gaming

Poko Casino's commitment to responsible gaming is built around these six principles.

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Budget limit settings
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, raising it isn't easy — and that's by design.
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Session time control
Decide in advance how long you'll play. You'll receive an automatic alert when your time is up, and your session can be closed if needed.
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Self-Exclusion
Temporarily or permanently close your account — from 1 week to indefinitely. Choosing to do this takes courage, not weakness.
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Reality Check
Pop-up notifications appear at regular intervals to remind you how long you've been playing and how much you've wagered.
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Gaming history
View your full history of bets, wins, losses, and spending at any time. Understanding your own patterns is the first step toward responsible gaming.
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Expert Support
Our trained support team is always here for you. If you want to talk about a gaming problem, reach out — complete confidentiality is guaranteed.
How to Use

Activate the Safety Tools

After logging in to Poko Casino, all responsible gaming tools are easily accessible from your account settings. Setup only takes a few minutes.

Log in to your account
Click 'Sign In' in the top menu.
Open Settings
Select the 'Responsible Gaming' option from your profile menu.
Set your limits
Set deposit, session, and loss limits to suit your preferences.
Save
Changes take effect immediately once saved.
1
Deposit Limit
Set any limit starting from ৳5,000 per day. Lowering your limit takes effect immediately; raising it requires a 7-day waiting period.
2
Loss Limit
Betting stops automatically once you hit a set loss amount. It's the most effective way to protect yourself from financial harm.
3
Time-out
Take a break from 1 day up to 6 weeks. Your account will be inaccessible during this period, but it won't be permanently closed.
4
Permanent self-exclusion
Use this option if you want to stop gaming permanently. Once activated, it cannot be reversed.
5
Bet Limit
Set a maximum stake per bet to limit your exposure. It's a simple way to protect yourself from big losses.
6
Age Verification Lock
Enable a PIN or password lock to prevent minors from accessing your account.
Stay Alert

Recognise the warning signs

If any of these signs apply to you, it's time to take a break.

  • 😟
    Playing beyond your budget You're spending money meant for daily expenses or savings on gaming.
  • 😤
    Chasing losses You're chasing losses by placing bigger bets to try to win your money back.
  • 😴
    Disrupted sleep and daily life Neglecting sleep, work, or family because of gaming.
  • 🤫
    Hiding Gaming Activity You're hiding your gaming habits from family or friends.
  • 😰
    Restlessness when unable to play Feeling irritable, anxious, or restless when you're unable to play.
  • 💸
    Gaming with borrowed money You're taking out loans or borrowing money from family to fund your gaming.
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If two or more of the above signs apply to you, take a break from gaming and reach out to our support team or a specialist. It's not a sign of weakness — it takes real courage.

Self-Assessment

How would you describe your gaming habits?

Answer the questions below honestly.

Question 1: How many days did you play last week?

Question 2: Do you set a gaming budget in advance?

Question 3: What do you usually do after a loss?

Excellent!

Your gaming habits appear to be responsible. Still, keep checking in with yourself regularly and make use of our protection tools.

Stay Alert

There are a few signs worth paying attention to. We recommend setting a deposit limit and session timer. Feel free to reach out to support if you need to talk.

Get help

Based on your answers, it looks like gaming may be causing problems. Please activate self-exclusion now and speak with our support team.

Practical Tips

8 tips for responsible gaming

Set a fixed monthly budget for gaming — money you can afford to lose without it affecting your daily life. Never use funds meant for rent, food, or your children's education.

Take at least a 10–15 minute break every hour. Get up, walk around, have some water. These short pauses help you stay clear-headed and avoid making impulsive decisions.

Placing large bets out of anger or frustration after a loss is one of the biggest mistakes you can make. It's hard to think clearly in that state — close the session instead and come back when you've cooled down.

Withdraw a portion of your winnings each time you win. Letting everything ride long-term rarely pays off. Make it a rule: cash out 50% of every win.

Let someone you trust know about your gaming budget. It creates accountability and helps prevent overspending. Secrecy often makes the problem worse.

Gaming late at night impairs your judgment and increases the risk of overspending. Make it a habit to stop gaming after 11 PM.
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Play for fun, play responsibly

Register at Poko Casino and access our full suite of responsible gaming tools. Enjoy gaming in a safe environment.

Register Get help

18+ only. If you're experiencing issues, please contact support.

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