Everything about how Poko Casino collects your personal information, why it does so, and how it keeps it safe — all clearly explained here.
Poko Casino's Privacy Policy is built on six core principles.
This Privacy Policy applies to the use of the Poko Casino website and mobile app. By using our services, you are considered to have agreed to this policy.
Poko Casino Your privacy is our highest priority. We believe that a player's personal information belongs to them — we are simply its custodians.
This Privacy Policy explains what data Poko Casino collects, why it's collected, how it's stored, who it may be shared with, and what rights you have. Our goal is complete transparency.
We comply with applicable international data protection regulations. Your information will never be used without your consent.
Poko Casino collects two types of data – information you provide directly, and information collected automatically.
| Data Type | What Information | When Collected |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Email address, phone number, physical address | At Registration |
| Financial Information | Mobile Pay/Nagad number, bank details | Payment Time |
| Device Information | IP address, browser type, device model | Automatically |
| Gaming Data | Bet history, session duration, wins & losses | During Gameplay |
We only collect the information we need. We never ask for data that isn't necessary.
Poko Casino uses the information it collects for the following purposes:
Your data is never shared with third parties for marketing or advertising purposes without your explicit consent.
Poko Casino never sells your data. However, in certain circumstances, limited information may be shared with specific third parties:
Every third party is contractually bound to protect the confidentiality of your data. They may not use it for their own purposes.
Poko Casino uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the site.
We use three types of cookies:
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features.
Poko Casino follows the highest industry standards to protect your data. Our security infrastructure includes:
If you notice any suspicious activity, report it immediately to support@pokocasino.net. Our security team is on alert 24 hours a day.
Every registered user at Poko Casino is entitled to the following rights:
To exercise these rights, contact our support team or email support@pokocasino.net. Requests are typically processed within 30 days.
Poko Casino does not retain data longer than necessary. Retention periods vary depending on the type of information:
Once the retention period ends, data is securely deleted or anonymized.
Poko Casino strictly does not provide services to anyone under the age of 18. If we become aware that a minor's data has been collected, that information will be deleted immediately and the associated account will be closed.
If parents suspect their child is using Poko Casino, please contact us at support@pokocasino.net.
Poko Casino may update this Privacy Policy from time to time. If any significant changes are made, you will be notified at your registered email address.
Updated policies take effect from the date of publication. Continued use of the service will be considered acceptance of the revised policy.
The date of the latest update is always displayed at the top of this page. We recommend checking back regularly.
For any privacy-related questions, requests, or complaints, please reach out through the following:
For privacy-related requests, we will provide an initial response within 7 business days and aim to deliver a full resolution within 30 days.